Unauthorized Certificates of Accreditation

Dear valued customers,

We have recently discovered that there has been an issuance of unauthorized certificates of accreditation on refurbished Yamaha Pianos that are distributed in Singapore.

These certificates are forged without the authorization nor consent of the Yamaha Corporation and Yamaha Piano Service Co. Ltd. Retailers in Singapore assert that genuine parts are used internally, but there is no evidence to support this claim.

Further, Yamaha Music (Asia) Pte. Ltd. did not have any information, actual or constructive, about the issuance of the unauthorized certificates before Yamaha’s discovery of the existence of these unauthorized certificates.